INDUSTRY SOLUTIONS

Travel and Hospitality Software Development

Software for travel agencies, tour operators, hotels and restaurants: booking, reservation, guest communication and property operations tools with clear reporting.

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Travelers expect to search, compare and book online, and the businesses behind those bookings juggle suppliers, agents, rates and guest requests. Ludych builds custom software for travel and hospitality businesses of any size: booking and reservation workflows, guest communication, property operations, partner workflows and reporting. Connections to booking, payment or distribution platforms depend on what each provider's API allows.

Travel and Booking Portals

A B2B or B2C portal can bring hotels, agencies, suppliers and customer records into one system. Ludych builds portals around your products and partners, and can connect payment, comparison or ticketing services when their providers offer APIs. Availability shown in a portal reflects the data your suppliers supply.

Accommodation Management

Record room types, facilities and rates, and let users filter and sort by rating and price.

Car Rental and Hire

Handle pick-up and drop-off details, dates and vehicle options, filtered by availability and rate.

Agency and Agent Details

Hold agent names, locations, commission rules, quotes and accounts.

Client and Supplier Records

Maintain agency and supplier lists, invoicing details, seasonal price lists, mark-up rules and contracts.

Booking Management

Track quotation numbers, cancellations, invoices, full and partial payments, accounts and policy details.

Mobile Applications

Give travelers a mobile app that keeps bookings and tickets in one place.

Booking Workflows

Build an online booking portal where travelers search options and book, connected to the tour operators and agencies you work with where their systems allow. Flows can cover accommodation, car rental and other services, subject to the inventory your suppliers provide.

Travel Agent Software

For small and large independent agencies, Ludych builds tools that manage day-to-day work in one place: customer records and accounts, enquiries, bookings and rescheduling, and follow-ups.

Restaurant Management

Restaurants and food service sites can replace pen-and-paper orders with POS and ordering apps. Ludych can build software that brings kitchen, bar and stores into one view and supports accounting and reporting for a single site or a group. Payment terminals come from your payment provider.

Customizable menu with photos and descriptions
Inventory for store, kitchen and bar
Tablet-based menu ordering
Kitchen printer support
Takeout and delivery order processing
Staff profiles and clock in and out
Payment recording for cash, cheque and card
Offline POS mode where supported
Customer and discount management
Accounting, user and product reports

Hotel and Property Operations Software

Hotels and multi-property operators handle reservations, guests, rates and daily tasks in many tools. Ludych can build custom property software that supports reservations, guest records, campaigns, events, workflows, loyalty programs and feedback. Connections to channel managers or distribution systems depend on those providers' APIs, and we do not claim live inventory sync with third parties.

Hotel Property Management Software Image

Centralised Booking Management

Manage reservations with filters by customer, group and channel, with separate guest and partner areas that can link to your hotel website.

Distribution Channel Records

Record and segment channels, contracts and rates. Live updates to external channels depend on those providers' APIs.

CRM

Keep guest, business and agency profiles, plan campaigns and loyalty programs by segment, run surveys and track reviews.

Rate Management

Configure rates by room type, policy, restriction and occupancy level, create promo codes and review inventory and alerts.

Social and Messaging Management

Manage hotel information across social channels, respond to customer messages and plan promotional posts in one place.

Mobile Apps

Give staff access to reports, rates, events and promotions on the go, and let guests track bookings, message staff, share booking details and pay.

Hotel Sales and Lead Management

Hotel sales teams look for group and event business. Ludych can build sales tools that hold lead data, competitor sets and event information in one place, with CRM, tasks and reports. Scoring and insights are based on the data you load. We do not promise more bookings or revenue.

Market setup for each hotel
Comparison sets by region and property group
Lead search by competitor, area and event attendee
Sales team CRM for groups and contacts
Lead scoring rules you define
Image and event information upload for field researchers
Revenue and account reports
Task management, approval workflows and call center verification

Mobile Apps for Hospitality

Ludych builds iOS and Android apps for travel and hospitality, from a single task app to an app that mirrors your desktop system. These can serve agencies, airlines and travelers. We choose native or cross-platform tools with you.