INDUSTRY SOLUTIONS

Retail and Ecommerce Software Development

Software for stores, wholesalers and online sellers: point of sale, inventory, ordering and fulfillment workflows, connected to the systems you already run.

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Connected systems
Consistent data
Clear reporting

Retail runs on products, stock, orders, customers and fulfillment, and these often sit in separate systems. Ludych builds custom software for retailers, wholesalers and ecommerce teams of any size that connects those systems and gives staff one clear view of product, inventory, ordering, customer, fulfillment and reporting work.

This page covers retail operations and the systems that connect them. If you need a new online store, see our ecommerce development service. Ludych can connect your point of sale, ERP and ecommerce platform where each one offers an API.

Retail

Custom point of sale, customer engagement tools, reporting and ERP integration, designed around your stores and staff.

Ecommerce Operations

Order, inventory and fulfillment workflows connected to your store platform, so online and in-store data stay in step.

Mobile Apps

Apps for customers and staff covering ordering, point of sale, warehouse and inventory tasks.

Point of Sale for Retail

Whether you run one shop or many, the point of sale connects sales, stock, cash handling and reporting. Ludych can build custom POS software that records sales and supports product and inventory management, sales tracking, branch transfers and loyalty records. Payment terminals and card processing come from your payment provider, and the POS connects to them where they offer an interface. Results depend on how your team uses the system.

Secure till login
Refunds and credit notes
Price levels
Reporting
Barcode scanning support
Card and cash payment recording
Bank deposits and reconciliation
Promotions
Product search
Offline sales
Inventory management
Gift vouchers
Hold and retrieve receipt
Supplier management
Warehouse module
Loyalty plans
Authorized discounts
Purchase orders
Stock movements
Customer loyalty records
Multi-currency support
Purchase refunds
Shelf placement records
Route sales
Shift management
Wholesale sales
Branch and head office views
Driver management
Support for multiple printers
Delivery and invoice
Branch accounts
Vehicle list
Preorders and deposits
Payments and outstanding balances
Merged accounts
Stock issue and return
Cash drawer and pickup
Customer ledger
Cost centers
Route schedule

Retail Web Applications and Connected Systems

Online Store Connections

Connect an online store, for example on Shopify, WooCommerce or Magento, to your stock, orders and customer records.

Product Information

Keep categories, images, pricing and product lifecycle records in one place and share them with the channels you connect.

Payments

Connect your platform to a payment provider you choose. Card data stays with that provider.

Inventory

Manage stock levels, SKUs, barcodes, stock notifications and warehouse records.

Fulfillment and Shipping

Handle orders, packing, label records, tracking references and returns in one workflow, with carrier connections where carriers offer APIs.

ERP Integration

Connect retail systems to your ERP so orders, stock and accounting data move between them, subject to the ERP's API.

Customer Records and Sales Reporting

Bring CRM records, service logs and sales reports together for your team.

Customer Communication

Link customer records to email and messaging tools for campaigns and service replies.

Loyalty and Promotions

Set promotion rules and loyalty points, and view purchase history by customer.

Retail Mobile Apps

Shoppers and store staff increasingly work from phones. Ludych builds iOS and Android apps for customers and staff, connected to your store, POS or stock systems. We design around how your users shop and work. We do not promise conversion gains.

Clear Interface Design

Our UI/UX designers create interfaces for shoppers and staff after talking to your users.

Easy Navigation

Simple navigation and clear layouts help customers browse and check out.

Maintainable Back End

A back end built with proven tools handles products, orders and customer accounts, and can be extended as you add channels.

Payments Through Your Provider

Payment processing is handled by your chosen provider's tools. The app sends customers to those tools instead of storing card data.

System Integration

Connect retail and ecommerce systems with ERP, master data, analytics, payment, call center and inventory tools. Which connections are possible depends on the APIs your vendors provide.

Quote and Order Tools

Wholesale and B2B sellers often prepare quotes by hand. Ludych can build quoting and ordering tools that connect to a CRM such as Salesforce or Microsoft Dynamics 365, so sales staff can prepare quotes from product and pricing data and then track order status. We do not promise a quote time.

Quote creation from product and price data
Custom proposals and reports with your terms
Product recommendations inside the quoting flow
Price rule configuration in the CRM
Custom screens, menus and forms
Packaging and discount rules
Shared sign-in between CRM and quoting tool where supported
Workflow and custom work order configuration
API exchange of accounts, opportunities and quotes with the CRM
Visual product configurator

Retail and Ecommerce Project Examples

These examples show the kinds of retail and ecommerce software Ludych can scope. Each card describes a project type.

Point of Sale Platform

A web-based SaaS platform for a retailer with several branches and stores, covering accounting, multi-currency, inventory and POS with dashboards and financial reports.

.NET Retail and Ecommerce

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