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Travel & Hospitality

Restaurant POS

Unified hospitality management platform engineered to streamline hotel, restaurant, and banquet operations end-to-end

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Overview

Managing hotel, restaurant, and banquet operations through multiple disconnected systems created inefficiencies across daily workflows. Ludych built a fully integrated business solution that brings every operation under one platform. Reservations, billing, kitchen management, banquet coordination, and guest services are now organized into a single, high-performing system that is easy to manage and designed to optimize business functions across all areas.

Customer

A Africa-based hospitality services provider delivering integrated software solutions for hotels, restaurants, and event venues.

Africa Icon
Africa

Challenge

The client intended to develop an application that integrates multiple functionalities such as room check-ins, reservations and bookings into hotel application and automate all the activities of restaurants including kitchen, bar and store. This application should also manage Minibars, Laundry and Banquets. The client wanted to develop an application that bought multiple modules on a single platform. It was a challenge for the client and for us to assimilate these modules such as Point of Sale (POS), Floor and Room Management, Inventory, Catering, Purchase and Sales to fulfil the requirements.

  • Trouble in managing Check-in, Check-out, Reservation process for Hotel Rooms & Banquets
  • Unable to create season-wise Room tariffs with Multi-currency options
  • Difficulties in tracking Laundry, Minibar, Activity & Extra Charges
  • Restaurant order management
  • Catering services management for different occasions
  • Housekeeping management
Restaurant POS Case Study

Solution

After thorough research and analysis of the client’s business, our skilled team of professionals outlined the scope of work and decided on the best-suited technology that would fit the client’s application. Our team recommended using .NET as a technology framework to develop secure, scalable and high-performing applications. To manage restaurant management, solutions should include purchase, inventory, customer loyalty. We designed the Hotel and Restaurant Management System with the following features

Expertise

Tools & Technologies

  • Microsoft .Net
  • C#
  • Android
  • Microsoft SQL Server
  • IIS
  • Microsoft Windows Server
  • Microsoft Reporting tools (RDLC)

Result

Ludych’s association with the client has helped them generate profit in leaps and bounds. Our solution has helped the client integrate restaurant management, purchase, inventory, customer loyalty, Point of Sale (POS), Floor and Room Management, Catering, Purchase and Sales. Our digital solution has offered multiple features that have drastically improved the response time of actions and accelerated productivity.

  • Improve visibility on overall tasks using a Dashboard View for floor-wise room management
  • Monitoring the sales counter for restaurant order management with touch screen facility
  • Easy to take orders from clients using a tablet device which registers an order online
  • Clear and easy Report & Invoice generation

Ready to Build Your Custom Application Solution?

Ludych is a reputed CMMI level 3 software and mobile app development company. When it comes to software development companies, Ludych strives to be the best.

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